Shipping Policy

Shipping Policy for ALY Darlings

Last Updated: January 7, 2024

Thank you for shopping at ALY Darlings! We are committed to providing you with a delightful shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

  1. Order Processing Time:
    • Orders are typically processed within 1-2 business days after payment confirmation.
    • During high-volume periods or promotional events, processing times may be slightly extended.
  2. Shipping Methods:
    • ALY Darlings offers products that ship from both the US and overseas.
    • The shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.
  3. Domestic Shipping:
    • Estimated shipping times are 2 to 7 business days or 5 to 10 business days. Please allow time for delivery or reach out to our Customer Care team.
  4. Order Tracking:
    • Once your order is shipped, you will receive a confirmation email with a tracking number.
    • You can track your order using the provided tracking information through our website or the carrier's website.
  5. Shipping Delays:
    • While we strive to deliver your orders on time, please note that unforeseen circumstances such as weather conditions, customs delays, or other external factors may affect shipping times.
  6. Shipping Address:
    • Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  7. Order Status:
    • You can check the status of your order by logging into your ALY Darlings account or by contacting our customer support team at [customer.support@alydarlings.com].
  8. Lost or Stolen Packages:
    • ALY Darlings is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the carrier directly to initiate an investigation.
  9. Contact Information:
    • If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at [customer.support@alydarlings.com].

ALY Darlings reserves the right to update or modify this shipping policy at any time without prior notice. Please check our website for the most up-to-date information regarding shipping. Thank you for choosing ALY Darlings!